ESIC Model Hospital, Rourkela
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Vision-mission

VISION

Providing Social Security of highest standard to the beneficiaries and building healthier communities through superior quality healthcare services.

MISSION 

To serve and enrich quality of life of patients through efficient deployment of technology and human expertise in a caring & nurturing environment with the greatest respect for human dignity and life.

VALUES 

Transforming lives of the beneficiaries through effective delivery of healthcare services based on trust, empathy, quality, service, transparency, dedication, technology and team-work.

COMPASSION:-

We provide care with empathy and understanding, prioritizing the well-being and comfort of our patients and their families.

EXCELLENCE:-

We strive for the highest standards in all aspects of our operations, ensuring top-quality medical care and professional excellence.

INTEGRITY:-

We uphold honesty, transparency, and ethical behavior in all our interactions, fostering trust with patients, staff, and the community.

Respect:-

We treat every individual with dignity and respect, valuing diversity and providing equitable care to all.

COLLABORATION:-

We work together as a cohesive team, promoting open communication and effective teamwork to deliver comprehensive and coordinated care.

INNOVATION:-

We embrace new technologies and practices, continually seeking advancements that enhance patient care and improve health outcomes.

ACCOUNTABILITY:-

We take responsibility for our actions and outcomes, ensuring that we consistently meet our high standards and address any issues promptly.

SAFETY:-

We prioritize patient safety through rigorous protocols and risk management practices, striving to create a secure and protective environment.

COMMUNITY ENGAGEMENT:-

We actively contribute to the well-being of our community through outreach, health education, and partnerships that support public health.

We empower our patients to participate in their healthcare decisions, providing the information and support needed to make informed choices about their health.

Last updated / Reviewed : 2024-11-27

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निर्देश

आपको CPGRAM वेबसाइट पर निर्देशित किया जा रहा है। यदि आप पहले से पंजीकृत नहीं हैं, तो आपको CPGRAM पर पंजीकरण के लिए कहा जाएगा। पंजीकृत उपयोगकर्ता सीधे अपने CPGRAM यूजर आईडी और पासवर्ड का उपयोग करके लॉगिन कर सकते हैं।

  • 1. CPGRAM में लॉग इन करें
  • 2. "Grievance Detail"के तहत "Others/Not Listed/Not Known" का चयन करें
  • 3. "Ministry/Department" ड्रॉपडाउन में ESIC चयन करें
  • 4. "Subordinate Department/Office" में क्षेत्रीय कार्यालय का चयन करें
  • 5. शिकायत का विवरण दें .

Instructions

You are being directed to CPGRAM website. You would be asked to Register with CPGRAM if not already registered. Registered users can login directly using their CPGRAM user ID and password.

  • 1. Login into CPGRAM
  • 2. In section "Grievance Detail" select "Others/Not Listed/Not Known"
  • 3. In the "Ministry/Department" Drop Down Select ESIC
  • 4. In "Subordinate Department/Office" select the Regional Office
  • 5. Provide details of the complaint

Proceed